I’ve set up over a dozen mortgages and used many brokers over the years and encountered many frustrations during that time. Lucy Louden set up my last two mortgages and I can confidently say I will never use anyone other than Lucy to manage my mortgages going forward. Her attention to detail and tenacity to always seek out the best and most appropriate deal for me was outstanding. Nothing is ever too much trouble for Lucy. She works diligently to ensure time deadlines are always met. I rarely give glowing references but happily give this one to Lucy without any hesitation. She is a 5 star Mortgage Broker and they’re a rare commodity.

My husband and I have been working with Lucy for nearly a year. During this time we have been treated with the upmost respect, care and overall amazing customer service. Lucy has ensured we have been kept up to date on every process, mortgage change, and overall market placement. The level of care she has shown truly shows how dedicated she is to her job. We sometimes would call her out of hours and she would always answer or call us back. We have had a wonderful experience with dealing with her, and we will be more than happy to recommend her to anyone looking for a mortgage, life insurance etc. An absolute star and we couldn’t thank her enough!

Lucy is a breath of fresh air and made the whole process of remortgaging easy. She talked us through all our options and found exactly the right product for us. Her knowledge of the market is second to none and the entire process was handled in an efficient and stress-free way. Would I recommend her? Definitely!